Return & Refund Policy

Thank you for shopping with us. Please review our return and refund policy carefully before making a purchase.

All Sales Are Final

All purchases are final sale. We do not accept returns, exchanges, or refunds for reasons including but not limited to incorrect size selection, change of mind, or preference.

Please review product descriptions, sizing information, and images carefully before completing your order.

Damaged or Defective Items

If your order arrives damaged or defective, you must contact us within 48 hours of delivery.

To report a damaged item, please email our support team with:

Your order number
Clear photos of the damaged product
Photos of the packaging

If the claim is approved, we may offer a replacement or store credit at our discretion.

Missing Items / Package Issues

If an order is delivered but items are missing, the customer must:

Notify us within 48 hours of delivery
Provide photo evidence of the package and contents
File a police report for the missing items if required

All missing package claims are subject to investigation. Refunds (if approved) will only be processed after the investigation period, which may take up to 90 days.

Shipping Responsibility

Once an order has been shipped and marked as delivered by the carrier, we are not responsible for lost, stolen, or misdelivered packages.

Customers are responsible for ensuring their shipping address is correct at checkout.

Order Processing

Orders are typically processed within 1–5 business days (excluding weekends and holidays). Shipping times may vary depending on the carrier.

Fraud Prevention

We reserve the right to refuse refunds, cancellations, or service if fraud, abuse, or suspicious activity is detected.

Policy Updates

We reserve the right to update or modify this policy at any time without prior notice. The policy in effect at the time of purchase will apply to your order.

Contact Us

If you have questions about this policy, please contact our support team.